NDIS incident management and compliance software
An incident workflow with the NDIS Commission's 24-hour and 5-day clocks built in, restrictive-practice reporting, and submission locked to your Authorised Reporting Officer.
Compliance that's part of the system, not a folder of PDFs
When something goes wrong, the clock starts. Aiderra Care turns incident management into a deadline-driven workflow: reportable incidents carry the NDIS Commission's 24-hour and five-day SLA timers, and only your Authorised Reporting Officer can submit — so the right person signs off, every time.
Behaviour support plan authorisation, monthly restrictive-practice reporting and an append-only audit trail are wired into the data model. Compliance isn't a module you bolt on; it's how the platform is built.
Incident management with the obligation built in
SLA timers
24-hour and 5-day Commission deadlines tracked on every reportable incident.
ARO-controlled submission
Only the Authorised Reporting Officer can submit to the Commission.
Restrictive practice
Behaviour support plan authorisation and monthly reporting built in.
Append-only audit trail
Every action recorded, nothing silently changed.
What it changes day to day
- Never miss a Commission reporting deadline
- The right person submits, every time
- Restrictive-practice reporting handled monthly
- Audit-ready at any moment
Compliance as a primitive, not a bolt-on
Competitors 'flag' issues or store documents. We make the obligation a structural part of the platform.
ARO-only submission enforced by permissions, not policy.
Worker Screening kill-switch tied directly to assignment.
Australian data residency, hosted in Sydney.
NDIS incident & compliance FAQs
Does it track NDIS Commission reporting timeframes?
Who can submit an incident to the Commission?
Does it handle restrictive practices?
When is it available?
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