An NDIS participant portal everyone can actually use
Plan details, upcoming shifts, invoice approval, service agreements, goal progress and feedback — designed to WCAG 2.2 AA with Easy Read support.
Choice and control, accessibly
A participant portal only works if participants can use it. Aiderra Care's portal is built to WCAG 2.2 AA with Easy Read support, so participants, families and nominees get a genuinely usable view of their plan, their shifts and their funding.
Participants can see upcoming supports, approve invoices where they're plan-managed, read their service agreements, follow goal progress and leave feedback — all in one accessible place.
A portal for participants, families and nominees
Plan & shifts
Plan details and upcoming supports at a glance.
Invoice approval
Plan-managed participants approve invoices in a tap.
Goal progress
Follow progress towards the goals that matter.
Feedback
A clear channel to raise feedback and concerns.
What it changes day to day
- Genuine choice and control for participants
- Fewer status phone calls to your office
- Faster invoice approval where plan-managed
- Transparency families can trust

Accessibility as the floor, not a nice-to-have
Most portals score 'partial' on accessibility. Ours treats WCAG 2.2 AA and Easy Read as the starting point.
WCAG 2.2 AA and Easy Read by design.
Nominees, guardians and advocates supported.
Same live data as your team — no separate export.
NDIS participant portal FAQs
Is the portal accessible?
Can participants approve invoices?
Can family members or nominees access it?
Available now?
More of the platform
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