NDIS support coordination software for the whole caseload
Manage every participant in one place — log interactions with the right billable split, match providers, and generate NDIA progress reports without the spreadsheet juggle.
Built for the coordinator's actual day
Support coordinators are too often handed a CRM that was never built for the NDIS. Aiderra Care is the opposite: caseload management, interaction logging and reporting are designed around Support Connection, Coordination of Supports and Specialist Support Coordination.
Record case notes with billable and non-billable time in the same entry, split across face-to-face, non-face-to-face and travel. Track plan budgets, set reporting reminders, and produce Implementation, Mid-plan Review, Plan Review and Specialist reports on demand.
Coordination, end to end
Caseload management
Every participant, provider connection and document in one view.
Interaction logging
Billable and non-billable time captured together, split F2F / NF2F / travel.
NDIA progress reports
Implementation, Mid-plan, Plan Review and Specialist reports on demand.
Provider matching
Connect participants to the right supports from inside the platform.
What it changes day to day
- Less time on paperwork, more on participants
- Accurate billable-time capture in every note
- Reports generated, not assembled by hand
- Service agreements and signed forms in one place
Coordination that connects to delivery
Most coordination tools stand alone. In Aiderra Care, a coordinator can refer straight to an in-house support team — same tenant, same data.
Three personas, one tenant — provider, coordinator and plan manager share data.
NF2F and travel splits handled in the note, not bolted on after.
Reporting reminders and live budget tracking built in.
NDIS support coordination FAQs
Is this built specifically for support coordination?
Can I log billable and non-billable time together?
Does it produce NDIA reports?
Is it available now?
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Coordination, delivery and plan management on one platform. Register your interest below.
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